Terms and Conditions

Terms and Conditions

Last updated: May 2026

1. Scope

Applies to all orders on panamahat24.com, operated by Arte Andino (Vladimir Carrión, Hauptstraße 20, 96117 Memmelsdorf, Germany).

2. Contract

Clicking “Place Order” constitutes a binding offer. Contract is concluded upon our email confirmation.

3. Prices & Payment

Prices include VAT. Payment due upon order. See checkout for accepted payment methods.

4. Delivery

Ships from Germany. See Shipping & Delivery page for estimated times and costs.

5. Right of Withdrawal

14-day right of withdrawal for consumers. See our Right of Withdrawal page.

6. Warranty

Statutory warranty rights apply. Natural variations in handmade goods are not defects.

7. Liability

Liability limited to intent and gross negligence, except for damages to life, body, or health.

8. Governing Law

German law applies, excluding CISG. EU consumer mandatory protections apply. Jurisdiction: Memmelsdorf (business customers).

9. Dispute Resolution

Universal Arbitration Board: https://www.verbraucher-schlichter.de | EU ODR: https://ec.europa.eu/consumers/odr/