Terms and Conditions
Last updated: May 2026
1. Scope
Applies to all orders on panamahat24.com, operated by Arte Andino (Vladimir Carrión, Hauptstraße 20, 96117 Memmelsdorf, Germany).
2. Contract
Clicking “Place Order” constitutes a binding offer. Contract is concluded upon our email confirmation.
3. Prices & Payment
Prices include VAT. Payment due upon order. See checkout for accepted payment methods.
4. Delivery
Ships from Germany. See Shipping & Delivery page for estimated times and costs.
5. Right of Withdrawal
14-day right of withdrawal for consumers. See our Right of Withdrawal page.
6. Warranty
Statutory warranty rights apply. Natural variations in handmade goods are not defects.
7. Liability
Liability limited to intent and gross negligence, except for damages to life, body, or health.
8. Governing Law
German law applies, excluding CISG. EU consumer mandatory protections apply. Jurisdiction: Memmelsdorf (business customers).
9. Dispute Resolution
Universal Arbitration Board: https://www.verbraucher-schlichter.de | EU ODR: https://ec.europa.eu/consumers/odr/

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